Laboratory operations

In this specialized workshop intended for forensic science service providers (FSSPs), we explore the increasing adoption of Time-of-Flight and Quadrupole Time-of-Flight Mass Spectrometry (TOF/QTOF-MS) technologies within forensic laboratories. The session provides an in-depth examination of various critical stages, encompassing planning, validation methodologies, analytical techniques, data review processes, and report generation. Subject matter experts disseminate knowledge and share first-hand experiences related to the utilization of TOF/QTOF-MS technology.

In this specialized workshop intended for forensic science service providers (FSSPs), we explore the increasing adoption of Time-of-Flight and Quadrupole Time-of-Flight Mass Spectrometry (TOF/QTOF-MS) technologies within forensic laboratories. The session provides an in-depth examination of various critical stages, encompassing planning, validation methodologies, analytical techniques, data review processes, and report generation. Subject matter experts disseminate knowledge and share first-hand experiences related to the utilization of TOF/QTOF-MS technology.

This workshop explores the impact inconsistent drug analysis reporting has on public health and public trust. The value and implementation of the Global Uniform Analysis and Reporting of Drug-Related Substances (GUARDS) innovative methodology in over 200 instruments across United States Drug Enforcement Administration (DEA) laboratories are presented, as well as the efforts of other labs of the U.S. Customs and Border Protection (CBP) and Illinois State Police.

Misconceptions abound regarding the role of medicolegal death investigation (MDI) professionals, particularly the pervasive belief that they solely work with and for the deceased. This perception often leads to a public reluctance in engaging with medical examiner and coroner (MEC) systems, especially from stakeholders who hold the proverbial purse strings. The reality is, MDI data impacts the living, from assisting grieving families to influencing public health at regional and even national levels.

One of the biggest challenges that Forensic Laboratories face is hiring and retaining great employees. The loss of one person has a domino effect on the operations of the laboratory and has a direct impact on the departments they serve. This presentation outlines some of the ways that the Mesa Forensic Services Laboratory and the Texas Department of Public Safety Crime Laboratory Division have been able to hire and retain great employees. 

This webinar was hosted by the NIJ Forensic Technology Center of Excellence on March 14, 2023.

Change can be intimidating and making a transition to a paperless system can be daunting task. This presentation discusses two perspectives on how laboratories embraced technology for administrative and casework processes, the lessons learned, and the vision for additional growth.

This webinar was hosted by the NIJ Forensic Technology Center of Excellence on February 2, 2023. 

This webinar presents laboratory managers with a discussion on case management in forensic science laboratories. All forensic science laboratories struggle with caseloads and backlogs in some way and to varying extremes. The answer to this struggle is a process to manage caseloads through evidence triage, case information management, and communication. A discussion on the challenges involved in case management is followed by practical experiences in writing and implementing case management policies.

A world in crisis and a 24/7 media cycle demands consistent, clear, and effective communication from organizations tasked with death investigation and related responsibilities. Two seasoned professionals share their experiences reaching diverse stakeholders and engaging the public in the vital work of the largest medical examiner’s office in the country.

This webinar was hosted by the NIJ Forensic Technology Center of Excellence on November 28, 2023.

This webinar shares insight into why it is important to have a positive quality culture within a laboratory. Attendees see how establishing a culture where the proactive pursuit of quality is a positive for a laboratory. When actively pursuing quality, staff will help management navigate and be successful during the time of change. The presentation discusses how change, whether small or large, can be perceived and affect employees differently, and will provide some strategies on how to mitigate the effect change could have on their employees.

This webinar introduces attendees to the Organization of Scientific Area Committees for Forensic Science (OSAC) Registry of Standards, the International Organization for Standardization (ISO) Technical Committee (TC) on Forensic Science, and the Academy Standards Board (ASB). Attendees learn about forensic science standard development in the national and international space as well as standard implementation tools provided by the National Institute of Standards and Technology (NIST) and the American Academy of Forensic Sciences (AAFS).

Adopting new technology, particularly new software, can often present unforeseen challenges to business owners who have limited experience with this process. In a laboratory setting, leaders not only need to prepare staff for change, but they need to strategically plan for product implementation up to two years before release.

Successful leadership is more than just managing people—it’s about assembling the right team, placing individuals in roles where they thrive, and fostering a culture of accountability and collaboration. This session explores key leadership principles based on the concept of "getting the right people on the bus" and ensuring they are in the right seats. Strategies for identifying talent, aligning team strengths with organizational goals, and creating an environment where individuals feel empowered to contribute their best are discussed.

This webinar addresses a common cross-cultural issue experienced every day in the crime laboratory and within the greater criminal justice community, the generation gap. Simply defined as the different outlooks or opinions between individuals of different generations, this complex topic can create division within a workforce or, if understood, can elevate personnel to achieve organizational goals.

The use of risk management has been historically absent from the management of forensic science laboratories. While ISO 31000 (Risk Management Principles and Guidelines) and ISO 9001 (Quality Management System) emphasized risk management, it was not until ISO/IEC 17025: 2017 highlighted its importance that forensic science managers began to take note. Even since its inclusion in ISO/IEC 17025, there remains a misunderstanding on what risk management is and how it can be used to improve laboratory operations.

This webinar provides a high-level overview of the Dominance, Influence, Steadiness, and Conscientiousness (DiSC) Personality Assessment tool and its application in workplace settings. Attendees learn how DiSC helps identify individual behavioral styles—Dominance, Influence, Steadiness, and Conscientiousness—and fosters better communication, teamwork, and productivity. The presentation explores practical insights into understanding colleagues' unique preferences and adapting your communication strategies for a more effective workplace.

Effective leadership communication plays a vital role in promoting meaningful change within an organization. This presentation explores key principles such as “modeling the way”, “inspiring a shared vision”, and “start with why”. Vision-driven communication requires crime laboratory supervisors to utilize various communication tools while they act as a driving force within the organization, leading their teams to success.