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Contact a public affairs specialist at 202-307-0703 or [email protected]

See our Frequently Asked Questions.

For technical assistance with submitting the SF-424 and SF-LLL in Grants.gov, contact the Grants.gov Customer Support Hotline at 800-518-4726, 606-545-5035, at Grants.gov customer support webpage , or email at [email protected]. The Grants.gov Support Hotline operates 24 hours a day, 7 days a week, except on federal holidays.

For technical assistance with submitting the full application in DOJ’s Justice Grants System (JustGrants), contact the JustGrants Service Desk at 833-872-5175 or [email protected].The JustGrantsService Desk operates Monday–Friday 7 a.m. – 9.p.m. EST and 9 a.m. to 5 p.m. on Saturday, Sunday, and Federal holidays.

For substantive questions about your proposal, contact the OJP Response Center. Hours of operation are 10:00 a.m. to 6:00 p.m. eastern time, Monday through Friday, and 10:00 a.m. to 8:00 p.m. eastern time on the solicitation close date.

  • Phone: 1-800-851-3420
  • TTY at 301-240-6310 (hearing impaired only)
  • Email [email protected]
  • Fax to 301-240-5830

For specific substantive questions, contact your NIJ Grant Manager.

For financial questions, contact the OJP OCFO Customer Service Center at 1-800-458-0786.

If you've just received your award, review Post Award Instructions (pdf, 32 pages) and the DOJ Financial Guide.

Contact our Web Content Manager with questions on how to use NIJ.gov or if you find broken links or other errors.

To order publications online:

  1. Search the Virtual Library for a title of interest.
  2. Selecting the publication title.
  3. Select the "Order" link under "Availability."
  4. Complete order in the NCJRS shopping cart.

To order by phone or for assistance:

  • U.S. callers: 800-851-3420
  • International callers: 202-836-6998
  • TTY for the hearing impaired: 301-240-6310

Call the main NIJ number at 202-307-2942.

View the NIJ Staff D​​irectory​​​​.​

Visit the main NamUs website to learn about the National Missing and Unidentified Persons system, including services, history, and events.

Explore NamUs to view missing, unidentified, and unclaimed person records in the NamUs system.

Need assistance? See the NamUs Contact Us page.

Date Published: June 17, 2019