Building Trust Inside and Out: The Challenge of Legitimacy Facing Police Leaders

In the face of budget cuts, changing workforce demands, new varieties of crime and new technologies, how should police executives manage officers and other personnel and still ensure that organizational goals are being met?

Drawing on new data from a national sample, Dr. Dennis Rosenbaum, Director of the Center for Research in Law and Justice at the University of Illinois, Chicago, discussed the latest findings from the NIJ-funded National Police Research Platform on the organizational dynamics of American police agencies. His discussion examined ways to measure agency performance, including the quality of leadership and supervision, personnel development and procedural fairness both inside and outside the organization.