U.S. flag

An official website of the United States government, Department of Justice.

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Origins, Pursuits and Careers of Telemarketing Predators'

NCJ Number
197061
Date Published
Author(s)
Coffey, Glenn S.; Shover, Neal
Agencies
NIJ-Sponsored
Annotation
This report addresses telemarketing fraud and the lives, careers, and perspectives of telemarketing fraud offenders.
Abstract
Addressing the issue of telemarketing fraud, this report details the lives, careers, and perspectives of telemarketing fraud offenders. After arguing that technological changes have led to expanded opportunities for white collar crime in the United States, the authors focusing on telemarketing fraud describe the data presented in this report as semi-structured interviews with 47 telemarketing fraud offenders convicted of Federal crimes. Research findings indicate that most telemarketing fraud offenses are conducted by the coordinated efforts of two or more individuals. The offenders themselves come from overwhelmingly “traditional” families and demonstrate low levels of prior criminality. Initially attracted to the profession of telemarketing for its good pay, flexible hours, and lack of dress codes, telemarketing offenders employ a range of mitigating explanations and excuses for their offenses, often denying engaging in criminal decision making. Furthermore, most criminal telemarketers imagine that they may be able to continue their criminal behaviors indefinitely. Arguing that crime control programs are necessary to reduce telemarketing crime, the authors conclude that telemarketing crimes are well suited to the individualistic, market society found in the United States. References
Date Created: March 12, 2003