It also considers professional demeanor, handling telephone calls from the public, police radio procedures, care of facilities and equipment, and meal/relief breaks. The manual sets forth standards for uniforms worn by male and female dispatchers. Topics explained under the scheduling section include situations when it is necessary to call-in extra personnel, schedule changes, and shift preparation. Duties and responsibilities are detailed for the following positions: administrative sergeant, duty watch commander, lead dispatcher, desk officer, dispatcher, parttime personnel, and cadets. A list of reference materials available to communications staff is appended.
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