Commissioner Davis cites the Boston Police Department's long history of action research (since the 1990s), which involves studies of crime patterns in various neighborhoods followed by the design and deployment of police tactics tailored to the types of crimes prevalent in target areas. The police tactics used are evaluated in interaction with the community to determine their effectiveness in reducing targeted crimes. These evaluations include the solicitation of feedback from the community regarding police actions and their influence on police-community trust and relations. Social media are used in this police-community interaction.
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