Maintaining a Positive Quality Culture during Change

This webinar shares insight into why it is important to have a positive quality culture within a laboratory. Attendees see how establishing a culture where the proactive pursuit of quality is a positive for a laboratory. When actively pursuing quality, staff will help management navigate and be successful during the time of change. The presentation discusses how change, whether small or large, can be perceived and affect employees differently, and will provide some strategies on how to mitigate the effect change could have on their employees.

This webinar was hosted by the NIJ Forensic Technology Center of Excellence on January 24, 2023.