U.S. flag

An official website of the United States government, Department of Justice.

Dot gov

The .gov means it’s official.
Federal government websites always use a .gov or .mil domain. Before sharing sensitive information online, make sure you’re on a .gov or .mil site by inspecting your browser’s address (or “location”) bar.


The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Multiagency Coordination and Response: Case Study of the July 2005 London Bombings

NCJ Number
Date Published
Joe Eyerman, Kevin J. Strom
In evaluating the response to the bombings in London's underground subway system and transportation network on July 7, 2005, this study analyzed the response using the General Coordination Model defined in prior research (Eyerman and Strom, 2005), which identified four prevalent barriers to a coordinated emergency response: poor communication, ineffective leadership, cultural differences among responding agencies, and legal and structural differences among responding agencies.
Study findings indicate that although responding agencies experienced some coordination challenges during and immediately after the attacks, major problems were minimized because of the London-based coordination regime that helped establish the required cooperative structure and procedures in advance. The efficiency of the response was facilitated by a familiarity with roles and responsibilities, a command and control system that began operating immediately after the bombings occurred, and mutual aid agreements that were successfully triggered and applied. These findings confirm the importance of a multiagency strategy that is supported by careful planning, committed effort, and creativity in coordinating responses to specific conditions that arise from a particular disaster or attack. Periodic pre-event training that involves all emergency-response agencies that would be involved in a major emergency is required to address communication issues; define goals; and address any differing cultural, structural, and legal norms among responding agencies. Data and information used in the analysis applied under the General Coordination Model was obtained from interviews with key staff of the London agencies that responded to the bombings. 2 figures, 5 notes, and 33 references
Date Created: December 30, 2008