Triaging Cases – Case Management and All That Means

This webinar presents laboratory managers with a discussion on case management in forensic science laboratories. All forensic science laboratories struggle with caseloads and backlogs in some way and to varying extremes. The answer to this struggle is a process to manage caseloads through evidence triage, case information management, and communication. A discussion on the challenges involved in case management is followed by practical experiences in writing and implementing case management policies. Experience with implementing a case manager position is also discussed, including the benefits and lessons learned.

This webinar was hosted by the NIJ Forensic Technology Center of Excellence on January 31, 2023.