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Troubleshooting Guide | ||
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Issue | Possible Cause | Action |
Poor mobility and reproducibility | Temperature fluctuation |
|
Blocked, dirty capillary | Change capillary | |
Sample-wall interaction | Rinse capillary with polymer | |
Ion depletion of buffers | Replace buffers | |
Buffer siphoning | Buffer reservoir levels not equal | Equalize buffer levels |
Poor sensitivity | Not enough amplified product in sample | Reamplify or add more amplified product |
Bubble in sample tube, capillary exposed to bubble | Reinject | |
Poor laser power | Service call, possible laser replacement | |
Ion competition during electrokinetic injection |
| |
Poor matrix | Rerun matrix | |
Gradual change in current | Different cathode/anode buffers and/or concentration | Confirm buffers |
Current fluctuations | Bubbles in the system | Conduct a visual check for bubbles and clear by flushing with fresh polymer. |
No current | Plugged capillary |
|
Wrong buffer | Confirm buffers | |
Noisy baseline | Poor matrix | Rerun matrix |
Flat baseline | Capillary not aligned in detector window | Realign capillary |
No voltage |
| |
Sample not injected | Confirm the following:
| |
Laser not functioning | Service call, possible laser replacement | |
Clogged capillary |
| |
Electrical arcing | Buffer spill in high voltage areas | Clean autosampler tray with distilled water and wipe dry |
Poor peak shape | Incorrect current causes: peak distortion tailing [low current] | Replace buffer |
Capillary failure |
|
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